Field Service

Pelican provides prompt nationwide on-site services, start-up, and preventative maintenance to most CNC machines. With our competitive pricing, integrity, and quality services, you can be sure we get the job done the first time. Our field technicians can evaluate and service most equipment on-site with little or no interruption. They have had over ten years experience traveling all over the United States, Canada, and South America.

Machine Repair – We offer 24h support for on-site repairs, offering services when other companies do not. We can offer you quick services for your mechanical, electrical, and electronic repairs to most CNC machines.

Preventive Maintenance – The key to reliable machinery is regular maintenance and Pelican can help to eliminate costly repairs and unscheduled downtime with preventative maintenance. During scheduled downtime, we can extend the life of your machinery at your convenience.

New Machine Start-up – Installing a new machine takes experience that Pelicans technicians have. We make sure that everything is aligned and the bed has square installation. This is an important part for the life of your new machine. Call us for a quote on your new expensive CNC machine for fast and friendly set-up.

Types of machines we service on-site – Okuma, Okuma Howa, Mori Seiki, Mitsubishi, Mazak, Toshiba, Fanuc, etc...

Other Capabilities for On-site Service


  • Re-Calibration
  • Testing and balancing
  • Hydraulic repair
  • Leveling
  • Alignment
  • Gearbox
  • Ball screw


  • Software reloading
  • PLC upgrade and modification
  • Servo tuning services
  • Hardware diagnostics
  • PMC ladder modifications from minor to major upgrades
  • Machine retrofit
  • Enabling software options for increased productivity & capabilities
  • CNC configuration backup

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